Privacy Policy - Robocat Casino

This Privacy Policy describes how robo-catcasino.com (“we”, “our”, “site”, or “service”) collects, uses, stores, and protects users’ personal data. By using the site, you agree to the practices described in this document. For any questions, you may contact us at support@robo-catcasino.com.

1. Data We Collect

We collect the following types of information:

  • Data voluntarily provided by the user: name, surname, email address, payment details, gaming account information.

  • Technical data: IP address, device type, operating system, unique identifiers, browser information.

  • Usage data: site activity, usage time, gaming preferences, interaction with site features.

  • Cookies and similar technologies: used to improve user experience and for analytics or marketing purposes.

2. Purpose of Data Processing

We use collected data to:

  • create and manage user accounts;

  • process transactions and payments;

  • improve our services and personalize the gaming experience;

  • prevent fraudulent or unauthorized activities;

  • send promotional communications (only with user consent);

  • comply with legal and regulatory obligations.

3. Legal Basis for Processing

Data processing is based on:

  • user consent;

  • contractual obligations (account and service management);

  • legal requirements, including anti-money laundering and identity verification rules;

  • legitimate interest in improving the service and ensuring platform security.

4. Data Retention

We retain personal data for as long as necessary for the purposes described or as required by applicable law. Data related to inactive accounts may be stored longer in accordance with regulatory obligations.

5. Data Sharing

We may share data with:

  • technical or payment service providers;

  • operational partners involved in site functionality;

  • competent authorities when required by law;

  • security or anti-fraud services.

We do not sell personal data to third parties.

6. Data Protection

We adopt technical and organizational measures to protect data against loss, unauthorized access, misuse, or disclosure. However, no system can guarantee absolute security.

7. Cookies

We use functional, analytical, and marketing cookies. Users can manage cookie preferences through browser settings. Disabling some cookies may affect site performance.

8. User Rights

Under applicable regulations (including GDPR), users have the right to:

  • access their data;

  • request correction or deletion;

  • restrict or object to processing;

  • request data portability;

  • withdraw consent at any time;

  • file a complaint with the relevant data protection authority.

To exercise these rights, users may contact us at support@robo-catcasino.com.

9. International Data Transfers

Some data may be transferred to countries outside the European Economic Area. In such cases, we ensure adequate protection measures as required by law.

10. Underage Users and Gaming Policies

Our services are strictly intended for adult users, as defined by the laws of their country of residence. We do not knowingly collect data from minors. If data belonging to a minor is accidentally collected, it will be promptly deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page and will take effect from the moment of publication. Users are advised to review this section regularly.

For further information or requests, you may contact us at support@robo-catcasino.com.